Privacy Policy – Earth Treasures NZ

Last updated: 29 August 2026

Earth Treasures NZ respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase, contact us or otherwise interact with Earth Treasures NZ.

Information We Collect

When you use our website or purchase from Earth Treasures NZ, we may collect information such as your:

• Name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase information
• Messages or enquiries you send to us
• Information necessary to process and fulfil your order

Our website or associated service providers may also collect technical information such as your device type, browser information and website usage data.

How We Use Your Information

We may use your personal information to:

• Process, prepare and deliver your orders
• Communicate with you about purchases or enquiries
• Provide customer service
• Process payments through our payment providers
• Maintain appropriate business and transaction records
• Improve our website, products and services
• Meet our legal and regulatory obligations
• Prevent or investigate suspected fraudulent or unauthorised activity

Payments

Payments made through our website may be processed by third-party payment providers. Earth Treasures NZ does not need to retain your complete credit or debit card details when payments are securely processed by these providers.

Payment providers have their own privacy policies and security practices governing the information they process.

Sharing Your Information

Earth Treasures NZ does not sell or rent your personal information.

We may provide information to trusted third parties where reasonably necessary to operate our business, including payment processors, website or technology providers, and delivery or courier services.

We may also disclose information where required by New Zealand law or where reasonably necessary to protect our legal rights.

Delivery Information

When you place an order requiring delivery, relevant information such as your name, delivery address and contact details may be provided to postal or courier services so that your parcel can be delivered.

Cookies and Website Information

Our website may use cookies or similar technologies to help the website operate correctly, understand how visitors use the website and improve the customer experience.

Your browser may allow you to restrict or disable cookies. Some website features may not function correctly if cookies are disabled.

Keeping Your Information Secure

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records and meeting legal, tax and accounting requirements.

Your Privacy Rights

Earth Treasures NZ handles personal information in accordance with applicable New Zealand privacy law.

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate.

You may also contact us if you have questions or concerns about how your personal information has been handled.

Links and Third-Party Services

Our website may contain links to third-party websites or services, including social media platforms and payment services.

Those organisations operate under their own privacy policies, and Earth Treasures NZ is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, business practices or legal requirements. The latest version will be published on this website.

Contact Earth Treasures NZ

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact:

Earth Treasures NZ

Email: earthtreasuresnz@outlook.com

Phone: +64 22 654 5501

New Zealand